FAQs

  • 7:30 – 4:00pm 5 days a week.

    We are available for all your plumbina day 7 days a week.

  • Yes. We are fully insured and all our staff are covered by A.C.T workers compensation.

  • Yes. We will travel outside Canberra and QBN to these areas:

    • Braidwood
    • Bungendore
    • Murrumbatemen
    • Yass
    • Gunning
    • Gunderoo

    Travel to these areas will attract an additional fee to account for travel time.

  • We have restricted electrical licence to carry out disconnections and reconnections of plumbing fixtures such as hot water systems and gas heaters. For any work we are not able to carry out we will use one of our proven sub-contractors.

  • Yes. If you are not sure what is the right appliance for your needs, we can get you all the information you need to help you make the best decision, so you end up with an appliance that you are happy with.

    • Fully licensed tradesmen
    • Safe working at heights training and certification
    • Working in confined space training and certification
    • Restricted electrical licenses
    • Backflow prevention maintenance and installation certification
    • Test and tag certified
    • Thermostatic mixing valve maintenance
    • Heavy vehicle licence

  • Not only will we look at your toilet, we fix, we install and replace.

  • If you are having problems with your drains that drain cleaning products can’t fix, it may be time to call in a professional drain cleaning service. Foreign objects lodged in your toilet or garbage disposal, completely blocked drains and broken pipes are common reasons to bring in plumbing drain cleaning services. If you experience these symptoms after a storm or natural disaster, call in a drain cleaning company right away; the professionals can diagnose serious issues such as major damage to the main drain pipe or sewage system. Sometimes a video inspection system is the only way to see the damage, and fixing problems deep in your system requires specialized equipment. When calling a drain service, be sure to tell them the exact nature of any emergency, including how many areas of the house are affected by leaking water, overflowing toilets, or other problems. Also report the colour of the water and any debris you may see; this information may be important when diagnosing and assigning service priorities to your problem.